Communication #1 – 2nd Report Accessible Public Transit Service Advisory Committee Monday, June 18, 2018

Communication #1

June 27, 2018

2nd Report Accessible Public Transit Service Advisory Committee

Monday, June 18, 2018

Those present were: Ms. B. Quesnel – Chair

Mr. G. Doerr

Ms. N. Judges

Mr. D. Whatmore

Also present were: Mrs. K. Paleczny – General Manager

Mr. S. Wilson – Director of Operations

Mr. C. Murphy – Supervisor LCTB

Mrs. C. Roy – Secretary

Mr. J. Keillor – Voyageur Transportation Services

Absent: Ms. L. Boateng

Mr. T. Campbell

Ms. E. Harrison

 

At the June 18, 2018 meeting, the Accessible Public Transit Service Advisory Committee:

  • With regard to the presentation and letter from Maria Markiton, specialized transit rider, regarding Specialized Transit Service Overall, copy attached, requested administration PROVIDE a report back to the Committee with respect to the issues raised; and
  • With regard to the Specialized Service Performance Targets – 2018 report, copy attached:
  1. CONFIRMED the recommended performance targets as set out in the table below
Measure 2018 Target
Rides over 1 hour 2.0% of trips delivered
Pick Ups over 30 minutes 0.5% of trips delivered
Non-Accommodated Trips 2.8% of trips requested
Cancelled Trips 12.5% of trips booked
No-Shows 1.5% of trips booked
Trip Completion Rate 86.0% of trips booked

and;

  1. APPROVED forwarding the report to the Commission for their review and

and;

  • With regard to the Specialized Service Performance Statistics – May 2018 report, copy attached, approved FORWARDING the report to the Commission for their review and consideration.

NOTED and FILED the following:

  • Letter from C. Roy re 1st Report of the Accessible Public Transit Service Advisory Committee;
  • 2017 Specialized Service Performance;
  • 2018 Road Construction Update; and
  • Information Technology Update.

Enclosures

I – Letter from Maria Markiton, specialized transit user, dated June 10, 2018 regarding Specialized

Transit Service overall.

II – Specialized Service Performance Targets – 2018 report

III – Specialized Service Performance Statistics – May 2018 report

Caroline Roy

Secretary,

Accessible Public Transit Service Advisory Committee